Even though website providers and web hosting services say they guarantee a 100% uptime for all their websites, the truth is that sometimes things happen and your website will go down. Depending on the reason for this downtime, you can pinpoint exactly what the situation is and more than likely solve it as well.
In this blog, we’ll explore some common ways you can check to know whether or not your website is down especially if you’re a hosting reseller for MonsterHost.com and do so through your own website.
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4 Ways to know if your site is down for everyone
Let’s explore the 4 ways you can know if your website is down.
1. ‘Is this site down?’ Do a self-check of your website
If you find yourself asking, “Is this site down?’ Checking for yourself is probably one of the first things you should do when determining whether or not it is. This is accomplished by entering your own URL into a search engine and waiting for the results. To verify that you are obtaining correct results, you should clear your browser’s cache and consider using a different browser than the one you normally use.
If the results prove to be futile, don’t faint, something may be wrong on your end and you can opt to ask someone else to check on your behalf from their device. You can also get a better sense of what’s really going on if they also have a different service provider and use an alternate search engine from the one you’re using.
If your website works on one connection but not on another, it’s safe to assume that something may be wrong with your Internet provider. At this point, you can contact them to find out what’s happening.
2. Get in contact with your web hosting service provider
The next option is to get in touch with your Web Host. You can find out if they are at fault and if they are working to resolve the problem(s). Your Web Host support can also investigate any unusual activity on your end. They can tell if they notice any unusual activities and can also offer solutions.
If you are signed up with MonsterHost.com you have access to 24/7/365 support, which means you, can contact us the moment something seems to have gone wrong.
If nothing is wrong from your Web Host’s end, then you may consider moving on to trying out number 3 below.
3. Check if you have any outstanding fees
“Is this site down?” Yup, there is a possibility it could be based on non-payment of your web hosting subscription cost or domain name registration. This is a common reason for websites to go offline. As a result, it’s always a good idea to remember the following-
If any of these payments are outstanding, you can simply pay them online and your site will be back up in no time.
It’s important to note that you should always use a current email address for your domain name registration and web hosting service. Using an alternate email may prevent you from receiving important updates such as the ones for payment.
You can also sync your payment notifications to remind you every time a payment is due so you won’t miss any.
4. Use a web tool to check the status of your website
An online tool like websiteplanet.com assists you in checking if your website is down while providing real-time results. The website proposes two scenarios in which you can use this tool to achieve the greatest outcomes.
- When your site users are unable to access your website and complain about it on social media. To figure out what’s going on, type your website’s URL into your browser to examine if the webserver is externally accessible and responding to web requests. If your website is offline for everyone, the tool will tell you. You’ll also get a notification to contact your site’s support team to get it back up and running.
- If the website that you’re visiting is down, you can enter the URL for that website. If you receive an error message then that website is down. Website Planet’s tool will let you know if the problem is on your end or if it’s an external issue that goes beyond what you can do to fix it.
In Conclusion
After this, you should no longer be stuck with the question of, “is this site down?’ without knowing what to do. You should now have a better understanding of why your website may be down and what you can do to remedy that problem. As a Hosting Reseller, you can’t afford for your website to go offline for long periods because time is money in your business.
If you haven’t done so as yet, you can visit MonsterHost.com Reseller page and sign up for one of our very affordable reseller-hosting plans which start at €9.95/month. Learn more about website services and how to secure your website on our blog.
