The err_connection_refused error happens in Google Chrome when a webpage tries and fails to connect to Google Chrome’s browser. (This guide focuses on other websites, not on your own domain.)
The “connection refused” error isn’t very difficult to fix. In fact, in this guide, we’ll give you six easy ways to fix it. The method that works will depend on what caused the err_connection_refused message in the first place.
Let’s go through six reasons you might get the “connection refused” error, and how you fix each problem:
6 reasons for the err_connection_refused error & how to fix them
1. Your internet connection is down
If your internet connection is down, you’ll get the “connection refused” error. This can be fixed by getting a high-speed internet connection. If you already have high-speed internet, or if you’re not in a position to get high-speed internet right now, try one of these tips:
Restart your router
To restart your router, find the power button and turn it off. Wait about five minutes, then turn your router back on.
Troubleshoot your connection
If you’re using Windows, you can troubleshoot your spotty internet connection using these steps:
- On your keyboard, press Windows + I
- Click Update & Security
- On the left side of the menu, click Troubleshoot
- Scroll down and click Internet Connections, then click Detect problems and apply the fixes or Run the troubleshooter
- Follow the troubleshooter’s instructions
- When you’re finished doing that, restart your computer
If this worked, you won’t see the “connection refused” error anymore.
If not, the error message may have been triggered by this:
2. The website is experiencing downtime
If the website you’re trying to visit is down, you won’t be able to connect to the website, and you’ll get a “connection refused” error. So, if you get the err_connection_refused error, one of the first things you should check is whether the website is down.
To do this, you can use Down for Everyone or Just Me. It’s a handy tool that tells you whether a website you’re trying to visit is down for everyone or if it’s just down for you.
If the website is down, unfortunately, there’s really nothing you can do but wait for the webmasters to fix it. If you want to speed things up, you could try using their contact info to let them know about the problem. If the website is only down for you, see if the error is being caused by the next problem:
3. Your firewall or anti-virus is overeager
Your anti-virus and firewall are great at protecting you from malicious cyberattacks. However, sometimes, they get a little paranoid and start blocking perfectly safe websites. To check if your firewall or anti-virus is causing the err_connection_refused error, disable it and try loading the page again. If the webpage loads with no problem, you’ll know for sure that it was blocked by your firewall or anti-virus.
4. Your browser is outdated
Sometimes you’ll get the “connection refused” error if your browser is outdated. This is one of the easiest problems to fix. All you have to do is update your browser to the latest version.
5. You have unauthorized or out-of-date browser extensions
Browser extensions are great at cutting down the time it takes to do repetitive tasks. If they’re not updated, though, they’ll cause you to get the err_connection_refused error.
To avoid the “connection refused” error, be sure to stay on top of your browser extensions and keep them up to date. Also, don’t install browser extensions unnecessarily, and don’t install an extension unless you absolutely trust it. Some browser extensions contain malicious code or extra features that interfere with your browsing.
To remove a browser extension, follow these steps:
- Open Google Chrome.
- Click the three-dot icon in the upper-right hand corner of the webpage.
- Go to More tools and click Extensions.
- Click Remove for any extensions you either don’t recognize or don’t need.
Try reopening the webpage you were trying to visit. If you’re no longer seeing the “connection refused” error, now you know what was causing it. If you’re still seeing the error, it might be caused by the next problem:
6. Your DNS cache needs to be cleared
An outdated DNS cache will cause all sorts of error messages to pop up, including the err_connection_refused error. To clear your DNS cache, follow these steps:
- On your keyboard, press Windows + R
- When the “Run” utility pops up, type cmd and press Enter on your keyboard
- Paste this command, then press Enter:
When you’re done, close the Command prompt and try loading the webpage again. The error should be gone.
If the error is being displayed by your website when your visitors try to connect to it, contact your web host. There’s no point in beefing up your SEO to attract more visitors if you’re just going to irritate them when they finally click on your website.
In the end
That’s it! If you’ve carefully followed the tips in this guide, your webpage should be loading just fine.